Inspection, Testing for Home Appliance, Quality Control

Model Number: H2 Key Specifications/Special Features: Our values:Expertise: most of our staffs are engineers and have been involved in manufacturing, we have expert in staff for plastics products, metal stamping, machining, lightings, handheld electronics, moulds, sporting accessoriesDedication: we do not hire freelance inspectors, all of our inspectors are on our payrolls, all of our inspectors have been with OQCS for at least 3 yearsIntegrity: our inspectors conducting the service according to assignment, we will display all the finding as isour policy is not to authorize for shipment, thus there is no benefit of hiding any findingsExclusive: each of our client will be handled by one program manager, this program manager will ensure proper communication with the client, technical staff and the inspector, each order is managed independently and each client have different requirement from the otherWe will discuss this requirement with your prior of providing service
Our policy:

1. Only to accept service for the product that we are confident that we know well if we have no experience for the expected product, tell the client upfront
2. Not to hire freelance inspector, we do not know the freelance inspector integrity and we cannot hold them accountable for their action
3. Assist client to save travel expenses, always assign the inspector that is the closest to the supplier location, if the region is beyond our travel region, tell the client the estimated cost and claim as expensed, if the expense is beyond the approved cost by client, OQCS will cover the difference
4. Confirm all requirement with client prior to inspection, provide the client with an inspection standard or inspection protocols and let the client approve
5. Each inspection is independent, inspector cannot compare the product with previous shipment product, the only comparable sample is the golden sample or written inspection standard/protocols
6. Provide an early notice when there is gross defect, communicate with client through email, instant message or even a phone call immediately when there is an alarming finding
7. Not to accept gift or money (lunch and pick-up to factory is allowable)-staff that accepted gift or money will be terminated immediately
8. Not to authorize any shipment, discuss the finding with factory/ suppliers but remind the factory that the client will need to authorize for acceptance, rework or rejection
9. Provide service report on the same day or no later than 24 hours after the service completion time